Cancellation policy

When we try to deliver the goods to our customers as quickly as possible, we will prepare the shipment for shipment after 2 hours, you can change your opinion within 2 hours only after the order will be processed.

 

CHANGE OF OPINION :

You have 14 days after receipt of your product to return it to us. if you want to process you need to contact us at:

contact@volkrom.com

Volkrom we will send you a return address, please keep in mind that we only accept returns for products that are not used, washed and need to be in their original packaging.

 

THE PRODUCT NEVER ARRIVED:


our estimate of the shipping time is between 7-12 days, not counting the preparation and shipping of the products which is between 1 to 3 days, so please if your products have not arrived max 15 days Please give it more time up to 19 days max as there are some situations we cannot control like weather, mail delays and customs. If your products have not arrived after 19 days, we will give you a 100% refund instantly.

For more information kindly read our Shipping Policy and Refund and Return Policy

You can always contact us:

contact@volkrom.com

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